Frequently Asked Questions
Everything you need to know about your order and our latest drops.
When will my order ship?
Due to high demand and the exclusive nature of our drops, please allow 14-30 business days for order processing and shipping. You will receive a tracking number via email once your package is on its way.
What is your return policy?
All sales are final. Due to the limited availability of our collections, we do not accept returns, exchanges, or cancellations once an order has been placed.
How do I know the products are authentic?
All items purchased directly from our official website are 100% authentic. We include unique NFC tags or holographic labels on many of our garments to verify authenticity through our official app.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout. Please note that customers are responsible for any local customs duties or taxes.
Can I change my shipping address after ordering?
Address changes can only be made within 24 hours of purchase. Please contact our support team immediately with your order number. Once an order has entered the processing phase, we cannot modify the destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.